We sold a home and hired her to do a move out clean. That day she cancelled and then begged us to allow her to come the next morning. She claimed to be "non-COVID" sick. Next morning, same excuse. She put us in a major bind and we had to drop everything and clean out the home ourselves.
This woman is an absolute NIGHTMARE!! We found her on Craigslist. She lied to me and said her last name is Company. Lisa Borello is her real name and we found many many complaints online -- after the fact.