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  • Report:  #1500771

Complaint Review: Landmark Exteriors - Norwalk Connecticut

Reported By:
Justin - Bedford, United States
Submitted:
Updated:

Landmark Exteriors
18 Sheehan Avenue Norwalk, 06854 Connecticut, United States
Phone:
203-838-3838
Web:
www.landmarkexteriors.com
Tell us has your experience with this business or person been good? What's this?

Abuse. This is the one word to describe the treatment we got from this horrible and very expensive experience with our new roof with Landmark Roofers located in Norwalk, CT.

Do not trust the Marketing, schemes, machinations, and certainly the "ratings" because most of them are contrived. 

The abuse that this company is capable of is horrifying and the psychological, emotional abuse and denials of responsibility are from the depths of Satan himself.

"Hans" has many personalities and is a Salesman and a good-ole-boy network [low-end level] manipulator and does not bother to follow through, manage, take RESPONSIBILITY for any wrongdoing and will resort to THREATS, ignoring the VIOLATIONS of Building Code, improper installation, lack of Ice and Water Shield, wrongful and illegal spacing of shingles, and the list goes on..... He will just ignore you and abuse you until you give up.

His boss will do the same. Anyone in the Trades, which I am and have witnessed all of the ugly behavior as a Builder myself, will tell you at least a few stories of what Landmark is capable of doing "behind the scenes" directly to a Homeowner simply because they have their money and it does not matter to them.

The BBB has given them a falsified "A+" Rating because every complaint against them gets classified as "Resolved." So why bother? The same with the falsified ratings online as well with Home Advisor [also called out for false positives publicly] and Angie's List and everywhere else.

The abuse that this company is capable of cannot be underestimated. They will be "nice guys" to the RIGHT people [Architects, and Builders] but I have witnessed what they did to more than a few Homeowners.

As stated, they will ignore all violations of Building Code and they will covertly sub-contract a job "outside of their company" without telling the trusting Homeowner, and nickel-and-dime/lowball the price covertly with the unethical subcontractor YET charge triple-A prices to the Homeowner!

I have seen too much carnage to stay quiet. This is an unethical, and demonic behavior pattern that has got to stop.



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