- Report: #1497226
Complaint Review: KetoCycle.diet - Lithuania
-
Author Confirmed
Why?
KetoCycle.diet
Antakalnio g. 17, Vilnius Lithuania, United States
Phone:
+1 (256) 818-4866
Web:
https://ketocycle.diet/?utm_source=google&utm_medium=cpc&utm_campaign=6459699819&adgroupid=762318963
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
KetoCycle.diet Keto Cycle I cancelled order and they won't refund money and they shipped product after order was cancelled Lithuania
I placed an order for their plan and for their keto shakes. Within an hour I cancelled it because their "plan" is just recipes which I can get online for free. I sent an email on their website cancelling the order. They acknowledged. I did not get a refund so I disputed it through PayPal. For some reason Keto Cycle did not cancel the contract till 2 days later and PayPal thought I did not cancel it for 2 days so they denied it. I appealed it saying that I did not received the order.
Well, even though I cancelled the order, they shipped the shakes. Now if I return the shakes they will keep $22 of the $59 cost of the shakes. Plus they are not refunding my $33 for the plan. So I'm out either $92 or $81plus shipping to return the shakes. I cancelled the order on 6/15. They acknowledged it immediately. But still they shipped the shakes on the 6/24 even though I cancelled the order.
They are totally refusing to refund any money but will accept the return of the shakes but charge me $22 plus shipping.
