- Report: #1485787
Complaint Review: Just Answer -
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Author Not Confirmed
Why?
Just Answer
United States
Web:
www.justanswer.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Just Answer Robot chat took information, passed to Credit card application, gave phone which sounded like it was laid down with backround noises and chewing, intial chat was then locked out
I was willing to pay for information to connect my TOMTOM rider 2 gps unit. They caim up on a search for tomtom help. I was chatted and gave them informationof the proble. I was put onto a screen to give credit card info, which I did.
They popped up a phone number , must call, The 800 number connected to backround noises and chewing sound, NO ONE ANSWERED. Tried to contact it was impossibele and Bank of America was no help and even stated that Just answers could get a NEW card if I canceled this old one.
Now it sounds like a scam, no way to contact them. They took my credit card information and then did nothing further. Supposedly on a monthly subscription , cancel anytime except there does NOT appear anyway to contact them. Initial chat lady obviously a robot
