- Report: #1500475
Complaint Review: Jersey Mike's - Anaheim CA
Reported By:
Raymond & CiCi -
Anaheim , California, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Jersey Mike's
111 E. Katella Avenue Suite 30 Anaheim, 92802-3703 CA, United States
Phone:
(714) 276-8323
Web:
https://www.jerseymikes.com/20254/anaheim-ca
Categories:
Business Rating:
(0)
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Jersey Mike's (Jersey Mike's Franchise Systems) ( Peter Cancro ) ( David and Marie May) (Wayne and Pam Tyo) SHAME ON YOU: Jersey Mike's Refuse Service to a Veteran & Service Dog Anaheim CA
Report Attachments
I wrote the owner Peter Cancro of Jersey Mike's and emailed him and the location's franchisee. This was two days ago without a response.
My name is Raymond Larkin and I am a US Marine Corps veteran. For years I have been going to Jersey Mike's and my favorite cheese steaks. And while traveling up and down the coast of ca I would bring in my service dog and order. Joking around with employees on how I should get it free because I am from New Jersey. I would also teach them how to soak down the bread with the oil and vigor like the way us Jersey guys like it.
Well at your location in Anaheim on Katella Ave I at 8:30 pm PST on the 28th of Sept. 2020 I was refused service by an employee of yours because of my Labrador Retriever which is an official service animal. I explain she is not a dog she is a service animal and according to federal law under the disability act I am legally authorized to have her here.
He told me I won't serve you or you can order but wait outside .
A Marine Corps Veteran who was legally in the right. I was totally floored, I'm ANGRY, UPSET, HURT, SHOOK UP, PISSED OFF, DISRESPECTED AND A BUNCH OF OTHERS WORDS I CAN NOT SAY BECAUSE I'M NOT IN A FOXHOLE.
I'm at a loss of words exactly i will not let this one go.
Jersey Mike's Franchise Systems 09/29/2020
2251 Landmark Pl
Manasquan, NJ 08736
(800) 321-7676
Founder: Peter Cancro,
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Jersey Mike's
111 E. Katella Avenue
Suite 30
Anaheim, CA 92802-3703
(714) 276-8323
Franchisee Owners: David and Marie May | Wayne and Pam Tyo
This is a complaint I sent into the Department of Justice / Civil Rights Department
https://www.ada.gov/archive/qasrvc.htm
I'm seeking a professional who will help me in getting justice.
Your name
Raymond Larkin
Contact information
Email address
Phone number
201-682-7920
Address
2100 N Broadway
300
Santa Ana, California 92706
Are you now or have ever been an active duty service member?
Yes
Primary concern
What is your primary reason for contacting the Civil Rights Division?
Discrimination at a school, educational program or service, or related to hate crime?
Does your situation involve hate crime, physical harm or threats of violence?
Yes
Where did this happen?
Location name
Jersey Mike's
Address
111 E. Katella Avenue
Suite 30
Anaheim, California
Personal characteristics
Do you believe any of these personal characteristics influenced why you were treated this way?
Age
Disability (including temporary or recovery)
Other reason
Date
When did this happen?
9/28/2020
Personal description
In your own words, describe what happened
I wrote to the founder Peter Cancro of Jersey Mike's and emailed him and the location's franchisee. This was two days ago without a response.
My name is Raymond L. and I am a US Marine Corps veteran. For years I have been going to Jersey Mike's and my favorite cheese steaks. And while traveling up and down the coast of ca I would bring in my service dog and order. Joking around with employees on how I should get it free because I am from New Jersey. I would also teach them how to soak down the bread with the oil and vigor like the way us Jersey guys like it.
Well at your location in Anaheim on Katella Ave I at 8:30 pm PST on the 28th of Sept. 2020 I was refused service by an employee of yours because of my Labrador Retriever which is an official service animal. I explain she is not a dog she is a service animal and according to federal law under the disability act I am legally authorized to have her here. He told me I won't serve you.
A Marine Corps Veteran who was legally in the right. I was totally floored, I'm ANGRY, UPSET, HURT, SHOOK UP, PISSED OFF, DISRESPECTED AND A BUNCH OF OTHERS WORDS I CAN NOT SAY BECAUSE I'M NOT IN A FOXHOLE.
I'm at a loss of words exactly I will not let this one go. I contacted both the franchise founder and the franchisee two days ago without an response.
Jersey Mike's Franchise Systems 09/29/2020
2251 Landmark Pl
Manasquan, NJ 08736
(800) 321-7676
Founder: Peter Cancro,
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Jersey Mike's
111 E. Katella Avenue
Suite 30
Anaheim, CA 92802-3703
(714) 276-8323
Franchisee Owners: David and Marie May | Wayne and Pam Tyo
Report Attachments
1 Updates & Rebuttals
Raymond
Santa Ana,California,
United States
The Owner is Two faced
#2Author of original report
Sun, October 04, 2020
Thank you ripoffreport.com. I received a phone call from women claiming she is the owner. Now think about these words. This is what she said "What can I do to win your trust." Trust this has nothing to do with TRUST. And if I was looking for TRUST your not getting it from someone I never met. And I spoke to for 20 seconds. TRUST takes time. Now if she said something like I heard there was a situation at one of my store employees. He refused you service because of your service dog. Is that correct Sir. I mean who trains these people.
I told her that this is out of my hands. Because you folks did not contact me. I contacted The Department of Justice in Washington. Which what I was told to do in case this happens. She hesitated and okay okay okay 15 times. She says "I wasn't there". of course you weren't there. Your employee was there, the employee that you hired, the employee that you trained. She says "that well that has nothing to do with me". It has everything to do with your company, you trained him and that employee has numerous complaints. And this is a brand new business.
This lady is not built for ownership. Whatever happens in that store falls directly on the owner. And like the old saying goes. Sh.. rolls down hill. If she was smart she fire that kid on the spot. But am having a strange feeling that after talking to that women who is only the owner during goods times. I bet that disrespectful knucklehead is probably her son.. Folks STAY AWAY FROM JERSEY MIKES
