- Report: #1508643
Complaint Review: jeascat -
Reported By:
Marcia -
Las Cruces, New Mexico, United States
Submitted:
Updated:
-
Author Confirmed
Why?
jeascat
China
Web:
https://jeascat.com/
Categories:
Business Rating:
(0)
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jeascat won't refund purchase according to their policy
This company took six weeks to fulfill the order and when I received the merchandise nothing fit. They have a stated refund policy which they REFUSE to honor. After dozens of emails, they state that they will give me a 20% discount on the purchase (the total was over $100). They will not honor the return policy that is clearly stated on their website.
They continue to say that they can't accept a return because they are in China. If you look at their website, it does not identify the location of their company. Don't purchase from this company. The sizes are not standard to our measurements and are not correctly stated.
