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  • Report:  #1499189

Complaint Review: James Evans - Chicago ILLINOIS

Reported By:
PISSEDOFF54 - Charleston, SOUTH CAROLINA, United States
Submitted:
Updated:

James Evans
8770 W Bryn Mawr Ave Chicago, 60631 ILLINOIS, United States
Phone:
8433242810
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

I bought this product three times in one year and upgraded every time because of factory defects and user friendly issues. This product cost anywhere from $400 -$500, with a 30 day store warranty with Rand MCNally company failing to feel any sympathy for a crappy product that they guaranteed to be the best on the market. I am so disappointet with the company and product and their failure to stand behind this product and it's capabilities. 

The solution that i was suggested by customer service is that they will only repair the product, to think after purchasing 3 different systems why would I want to continue to use a defective product  and not expect a return .  I feel that for the amount of money spent I should be able to recieve my money back to buy a product that works.   



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