- Report: #1366530
Complaint Review: JAANU Skin care - Internet
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Author Confirmed
Why?
JAANU Skin care
Internet, USA
Phone:
8884441007
Web:
Jaanuskincare.com
Categories:
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JAANU Skin care Creamytouch Free trial scam Santa Ana Internet
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The company offers a "free trial" on a face serum. A small bottle (0.50 Fl oz on the bottle, but only half full) was sent - but I was charged for shipping. After missing the 14 day cancellation, I fully expected to receive a mother bottle at full price. Instead I see 2 charges for $89.75 on my bank statement and receive 1 bottle the same size as the trial. When I call to cancel the agent (Michelle) informs me that their "trial" means that you must cancel in 14 days or pay $89.75 for the trial product which would be free otherwise . Ridiculous! Not stated anywhere on the site.
