I've bought several pieces of equipment from Ritchie bros and while I have several issues nothing to get too worked up about. That was until I tried bidding on their other company Iron Planet. I was trying bid on a JCB Telehandler. The auction bid was currently at $47.000 and I bid $48,000, then an instant bid came in at $49,000 and the auction reset for 2 days away again. I waited another 2 days and bid $50,000 and another instant bid came in at $51,000 and the auction again reset for 2days later.
Pissed off I called the auction and the lady acted like she had no idea why this was happening but she would let me talk to the sales center and I could try to negotiate a higher price. I told her no thanks and was really disappointed in this bait and switch tactic. I just waited another 2 days and again as the auction got under 1 minute I bid $52,000 and again the auction reset for 2 days. I found out if you reach the minimum price and you are the only bidder is reset the clock for 2 days and you don't win the auction.
I will never use this auction site again as this is a scam to cheat people into having to bid higher when they should have won the auction.