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  • Report:  #1494770

Complaint Review: The Illumination Foundation - Stanton California

Reported By:
Malibu - Los Angeles, United States
Submitted:
Updated:

The Illumination Foundation
7855 Katella Ave Stanton, 90680 California, United States
Phone:
(949) 273-0555
Web:
N/A
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It was a Friday evening in April, when director of Bridges located at 1000 N. Kraemer Place in Anaheim, CA announced to more than 100 people, that if they so chose to lodge in Marriott Hotels managed by the Illumination Foundation, they could order online at Walmart, etc. to care for their needs. That included food too, as many people are on different diets, some may be vegetarian, Kosher, etc. 

Bridges staff were very secretive as to what would really go on at these hotels, and failed to let the clients know what exactly they would be signing up for. 



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Cathy Hollingsworth works at the corporate office at the Illumination Foundation. A black woman, who is manly, aggressive and needs to be a prison warden, manages the Marriott  Springhill Suites located at 7872 Edinger Ave. Huntington Beach, CA 92647. (657) 6700 

Tuesday April 28th, 2020 around 4 p.m. Jasmine showed up with two white shuttles, to transport people, the least favorite people at Bridges, to the Springhill Suites. As the women were heading out the door, Naomi a staff member at Bridges stated out loud, that they would be able to order online at Walmart.com etc. 

As soon as the women were loaded in the van, Jasmine announced that the women would never be able to order anything again. Diane and her daughter were assigned to room 306. Ms. Bartel was assigned to a room I did not know about. When I arrived to my room, it must have been dirty because one of the towels in the bathroom was covered in bowel movement. When we arrived to the hotel, all of our belongings were searched. Jasmine threw anything away she didn't approve of, even snacks. To make a long story short, the rooms weren't kept cleaned, we weren't provided any cleaning products or vacuums to care for the rooms. The Marriott beddings was removed and replaced with low-quality, thin sheets and very thin blankets. The room seemed like a place to suffer in sickness or death. 

Our temperatures were taken around the clock. Our medicines were taken from us, and they brought them to us in envelopes. We were told we couldn't leave for any circumstance unless to the doctor or pharmacy. My hair was falling out so badly, I had to consult with my doctor via video consulation for him to prescribe something for me. I asked Jasmine if I could order hair care products to be delivered and she said no. She made me leave what I had packed at Bridges.

The first evening we were there, a crazy woman across from room 230 threw the dinner cart over, and we were denied dinner that night. Meals were supposed to be served three times a day plus two snacks. This was a lie, it didn't happen. We were lucky if one meal a day was served. It was awful treatment. The rooms not being cleaned concerns me. Were we deliberately exposed to COVID-19? Was it the intention of the Illumination Foundation to kill us or do some type of irreparable harm to us? What's sad is that Bridges staff were in on this.

Yolanda Viramontes knew about the set-up the whole time. She is foul and unethical and not to be trusted. A man by the name of Julio who drives for Bridges, is very aggressive and abusive to many of the female clients. He refuses to drive them to the grocery store on the daily runs. He needs to be fired. He assaulted one of the women there. He was given a job there because his mother is a security guard there. Many of the staff are Hispanic and are either related or know each other. It's not a good thing to be at the mercy of uneducated people who in desperate times will do anything for money, including participate in human trafficking. 



1 Updates & Rebuttals

Stacey

United States
Oh really??

#2Consumer Comment

Mon, May 04, 2020

Seems to be a pattern with you to post a report when things do not go your way just like with the apartments you looked at, the jobs you did not get, the SSDI you got shorted and the student loans you were denied. No you say you are homeless but want to be treated to 5 star hotel treatment?? Boy maybe those book sales on Amazon tanked. You are just pathetic like all your other reports suggest.

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