• Report:  #1520904

Complaint Review: Hossein Fateh - San Francisco Washington, District of Columbia

Reported By:
Mary Davis - Atlanta, GA, United States

Hossein Fateh
2127 30th Ave San Francisco, CA 94116 San Francisco, 94116 Washington, District of Columbia, United States
1 (888) 666-7439
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I signed up to try Cloudhq mainly because they said they offer world-class support and their platform was easy to use and need something where I can contact all my clients at once when we are running specials, so I unload my account and paid f for 1000 text messages.

I once I tried to upload the next set I had a big problem so I call and the phone number does not accept incoming calls the route you to an email account.

So I emailed them and told them I was having problems uploading my leads for the second time. They send me what was already on the website that did not work and I express concerns that this is not working and I had deadlines to meet.

Support answered me back Pauline told me if you don't know how to do it your self then go someplace else. I then requested to speak to a supervisor I had just purchased a product that does not work when I got a reply back she told me she had disabled my account and she was going to keep all my money after I just signed up only days earlier. I was shocked.

The next thought was to protect my clients and when I tried to log in and delete them, they had already taken them and locked me out. I am so angry and ticked off that I lost my money and my client's information. They should be run out of business. They rip me off.

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