- Report: #1519944
Complaint Review: Hometown Diesel & Auto Repair - Lorton Va
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Author Not Confirmed
Why?
Hometown Diesel & Auto Repair
8419 Terminal Rd Unit F Lorton, VA Lorton, 22079 Va, United States
Phone:
703-552-1378
Web:
hometowndieselrepair.com
Categories:
Business Rating:
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Hometown Diesel & Auto Repair Shawn Hackney Dishonest, purposely mislead on pricing then chatted far more than agreed upon without mentioning ahead of time. In my case three times what I was quoted. Lorton Va
I called to have my truck repair and was quoted $160 for the starter labor, I supplied the parts. Kept calling to see when it would be ready. Finally three days later recorded both a text and voice Mail saying mechanic no longer worked there and did I still want my truck fixed. There was no mention of any additional cost and I said yes to the repair.
They told me next day was ready at 12:15 and I had 24hrs to pick up it would be charged an additional $85 a day. So I ubered there at 10am. They gave me the Bill and it was over $570. I was furious and asked why no one told me if a difference in cost. I was told I should have asked. I would not recommend anybody use there services.
It was as if they completely avoided the issue of cost so they could charge whatever they wanted. There's no logical reason beyond that you would not mention the repair would be more. Do yourself a favor and never do business with these people.
