- Report: #1495998
Complaint Review: Home Warranty of America - Lincolnshire
Reported By:
Madonna -
Cedar Hill, TX, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Home Warranty of America
P O Box 850 Lincolnshire, 60069 United States
Phone:
888-492-7359
Web:
hwahomewarranty.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Home Warranty of America HWA Low Level Customer Service & Unexplainable Delays Lincolnshire
HWA is a fraud and a waste of money. They do not care about their customers. They are unable to answer questions, they tell you inaccurate information about the status of your claims, they have no visible escalation process, they refuse to let you speak to supervisors and they give excuses but ask for your patience.
My HVAC claim has been open since 05/14 and although the vendor came out and assessed the issue; nothing has been done. I was told I needed a part and that they have been ordering the part for the last 19 days; literally. I live in TX, the temp is over 90 degress...you do the math. Do not waste your money on this coverage you will be disappointed and dissatisfied. This company is a sham!
