- Report: #1509557
Complaint Review: Hello Mobile - Dania FL
Reported By:
Real Customer -
Alexandria, VA, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Hello Mobile
499 E. Sheridan Street Suite 400 Dania, 33004 FL, United States
Phone:
888-954-3556
Web:
https://hellomobile.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Hello Mobile Qlink Wireless Hello Mobile Lures you into Low Prices but their internet speed is around 40 Kbps making it USELESS Dania FL
Don't be fooled by Hello Mobile's low prices for unlimited internet data at $40 or their $15 plan for 4 GB. Their tech support is located in INDIA and they are useless people who read from a script. When they couldn't solve my problem they just hung up on me. They'll blame you for all their problems. The basic problem with H.M. is that T-Mobile does not allow them to use frequencies that speed up the connection. If you insert a T-Mobile sim card into the phone the data speed will be normal. You won't be able to use up the data you paid for and QLINK will not give you your money back.
AVOID DOING BUSINESS WITH THIS COMPANY HELLO MOBILE AT ALL COSTS. You are better off with T-Mobile's $15 plan which includes 2.5 GB data and decent tech support. Most likely you'll never need T-Mobile's tech support because their plans work. Hello Mobile is running a scam to lure new customers into their useless service.
