- Report: #1491395
Complaint Review: Hear Tec Labs -
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Author Confirmed
Why?
Hear Tec Labs
United States
Phone:
1-888-510-1941
Web:
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Hear Tec Labs Hear tec Labs refuse to refund my money
I purchased a set of Hear Tec hearing aids from the company, with the knowledge of a 100% money back Gaureent if I was not 100% Staisfied.The product did not work for me , But when I tried to return the hearing Aids they are telling me that they will NOT refund my money.
The reason given is ( They have the right to refuse reimbursement if the Hearing Aids does not meet my needs or for Fitting issues ). I have sent several E-Mails to the company and each time I get the same answer in return That is they will not refund my money.
I called and talked to a representative of the company 2/7/2020 and she put me on hold for several minutes then returned and told me the exact same thing That they are Not going to retun the Purchase price of the hearing Aids But they did offer me a replacement More Updated version of the Hearing Aid if I wanted to pay them an additional 100.00 dollars.
