- Report: #1521483
Complaint Review: Hawx Pest Control - Indianapolis Indiana
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Author Confirmed
Why?
Hawx Pest Control
5602 Elmwood Ave., Ste 217 Indianapolis, 46203 Indiana, United States
Phone:
888-372-9514
Web:
https://hawxpestcontrol.com/indianapolis-in-pest-control/
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Business Rating:
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Hawx Pest Control Tricked/scammed me into fraudulent contract & would not cancel, had to cancel debit card Indianapolis Indiana
Scam Artists.
Please do yourself a favor and don't allow these fraudulent pests into your life. A young kid came to my door and I agreed to a one-time spray. They kept trying to talk me into a monthly fee and I was very clear in saying, "THERE IS NO WAY I WOULD SIGN UP FOR A MONTHLY RECURRING SERVICE/FEE. Give me a one-time spray, that's all I am interested in."
So he agrees and sends me the contract. Then texts me that there was a mistake with the contract and that he needs to send me an updated one. I sign, and they do the spray. I need to call them to re-spray because honestly it didn't work and we were still getting ripped up by mosquitos. But that isn't the worst part.
A month later someone comes and sprays without my consent and a $79.00 charge shows up in my account. I call to tell them that I want them to cancel my account and delete my information because I am getting charged for services I didn't request. They tell me that the contract I signed was for a monthly service at $79.00 a month for an entire year and if I want to cancel it I need to pay $200.
I ask to speak with their managers, and they assure me that their manager will say the same thing. I texted the kid who sold me and asked how this happened, he blocked my number after the first text. This is 100% Consumer Fraud and they deserve to be put out of business. Do yourself a favor and RUN.
SEE TONS of other similar experiences across US on YELP:
https://www.yelp.com/biz/hawx-pest-control-indianapolis?hrid=1On5nwv58RUk4GMwu8RHBA&utm_campaign=www_review_share_popup&utm_medium=copy_link&utm_source=%28direct%29
***Update - the only way we were able to stop the charges was to cancel the debit card, because no matter how often I have tried to contact them, they wouldn't allow canx. After I cancelled the card and they kept coming out (even though we told them we didn't want the service).
I called & spoke to a supervisor, advised them I had cancelled the card and was filing a report with BBB, State Attorney General & RipOff Report, and they canx my account. I asked for an email confirmation of cancellation and received it.
