I was sold false information from one of their door-to-door salesmen. When I called customer service to fix the issue, they were unable to help me. I tried contacting the salesman to help me fix the problem, but he will not answer my calls/voicemails/texts. So, I tried to cancel services and they want to charge me $450. Customer service will not acknowledge their wrongdoing. The customer service rep specifically told me that even if the salesman admitted to his faults, they still would not waive the cancellation fee to get me out of the contract.