- Report: #1499483
Complaint Review: Harbor Freight - Barsow California
Reported By:
Evelyn -
Barstow, California, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Harbor Freight
502 East Virginia Way Barsow, 92311 California, United States
Phone:
760-256-1385
Web:
http://www.harborfreight.com
Categories:
Business Rating:
(0)
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Harbor Freight Defective Product even after repeatedly exchanging it Barsow California
About 2 year ago I purchased a Predator 4375 watt gas generator. I also purchased the extended warranty.
This generator ran perfect for a while, then on April 2, 2020 the motor locked up without warning. I exchanged it under the warranty on April 5, 2020. At which time I did not have enough to purchase a NEW extended warranty....
On July 2, 2020 the new generator did the EXACT same thing. I exchanged it out on July 4, 2020 under the 90 day warranty. I did purchase a new extended warranty on this one.
Now TODAY one outlet is dead, it is not wanting to start. I have keep proper maintenance, the right oil, the right gas etc.
At this point I simply want a refund of the purchase price AND the extended warrant I paid for. The local store tells me theya re not authorized to do this. I cannot get anyone from the main number to call me back.
This is downright ridiculous that a generator will not even last out it's 90 day warranty and the local store WILL change it out but wants to do so under the warranty I paid for then charge me for a NEW extended warranty - even though I am still under the 90 day warranty!!!!
It IS a ripoff - they should change it out under the 90 day warranty and carry the warranty I paid for over to the exchange...... But the local store will not even discuss this, tells me they are not authorized to do this.....
Seriously at this point I just want the purchase price and extended warranty refunded and I will take my cash to Home Depot. That's where I should have gone in the first place.....
Please help me get a refund!!!!
