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  • Report:  #1477223

Complaint Review: gotomyalarm - Kirkland WA

Reported By:
Schmuck - Meridian, Idaho, United States
Submitted:
Updated:

gotomyalarm
8525 120th Ave NE #301 Kirkland, 98033 WA, United States
Web:
gotomyalarm.securemcloud.com
Tell us has your experience with this business or person been good? What's this?

Signed up for discounted rate for first year, but got charged an additional surcharge each month for some obscure technical function I didn't want or need (they did remove it once I asked). Got charged $20 for the insurance certificate - twice!

Finally, when I was finally canceling the service, despite their cancellation guide and voice mail saying it would be instant, I was told it would take them 2 weeks to release the system at the central unless I paid them another $75 rush fee.

What a joke. I'll be monitoring my credit card statements to make sure they don't' also continue to bill me.



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