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  • Report:  #1503716

Complaint Review: Google.com - Mountain View California

Reported By:
Sosnowski - Albert Lea, Minnesota, United States
Submitted:
Updated:

Google.com
1600 Amphitheatre Parkway Mountain View, 94043 California, United States
Phone:
1-650-253-0000 1-866-246
Web:
Google.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I was first locked out of all Google accounts about May, 2020. I have not been able to get back into them since, even tho I have gone through the motions of trying to contact support and providing codes delivered through my cellphone multiple times.

I am shut out of my accounts on Blogger, Google Analytics, Youtube, and of course gmail which fortunately is not my main email account. I have had these accounts since at least 2007.

Perhaps they have been confused by the fact I try to log in using a different computer. Well, who wouldn't be logging in on a different computer after 13 years?? I have had a couple of computers over the years, and nothing alarmed them before.

Also now my old cellphone was killed by my carrier on Dec. 14, 2020 so Google cannot send verification codes to my old cell number. (Carrier had to kill phone account due to Verizon upgrades.)

I have not threatened anybody online or done anything illegal so I'm totally mystified why Google cannot open up my account again.



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