- Report: #1485090
Complaint Review: Fitness 19 - mira loma ca
Reported By:
Henry -
Ontario, California, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Fitness 19
6429 Pats Ranch Rd mira loma, 91752 ca, United States
Phone:
9515829919
Web:
fitness19.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Fitness 19 They scam me for my money telling me my account billing wasnt correct and it lead to me being charge late fees plus was never told about extra gym fees. They also sign me up for classes i didnt even sign up for so i would be charge for not showing up. this gym should not be in business. mira loma ca
In June i walk in to get a promotion gym deal for $9.99 a month on a month to month basis. three weeks later im being called that my billing info is not correct. i get on the phone call them and seems like the guy who opened my account type a number wrong. ok that was easy fix well another 2 weeks later i get another text saying that i needed to pay my balance that they had problem with y billing information once again.
i call them to clarify everything because at this point im being charge $45. At this point i have not been in the gym not one day because of this problems. i explain to the manager and he told me they would wave all late fees and just to pay $19.99 for the two months. 2 weeks later theres a $49.99 charge on my bank account. they telling me they cannot explain to be why that charge was made and have me call a number they provided me (888) 827-9262 i call them and they tell me they cant do anything about it to call the gym and ask to speak to the manager i call the gym back then the manager telling me he needs to talk to hes district manager and will call me back.
instead of receiving a call back i receive an email just minutes as i hang up the phone saying thank you for signing up for a workout class for that same today Monday. September 19, 2019. this gym are scamming people of their hard earn money they need to be stop!!!!!!
