- Report: #1506077
Complaint Review: FedEx Shipping Claims Cargo - Salt Lake Utah
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Author Not Confirmed
Why?
FedEx Shipping Claims Cargo
POBox 26628 Salt Lake, 84126 Utah, United States
Phone:
866. 393.4585
Web:
FedEx.com
Categories:
Business Rating:
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FedEx, Shipping, Claims, Cargo Damaged my package, Wasted my time and money, and ignored my claim. NO HELP at all! Salt Lake Utah
I shipped a $240 A/C motor through Fedex. They damaged the package and motor. I contacted Fedex and with the assistance of one of their reps, I filed a claim within one week. I waited a few days, but no reply from them. They said they would contact me about inspecting the package, but they never did. No one ever called, and no one ever stopped by. So I called them and they said the case had been closed and denied. They said the reason that was documented was that I would not allow them to inspect the package, but the truth was that they never contacted me to inspect the package. I asked what I can do to get some money to replace the $240 motor that they damaged. I was told that they do not allow appeals, that what FedEx says is final, regardless of the truth. I also received a letter from them dated three (3) days after I filed the claim, stating that my claim was denied because they could not inspect the package. So they already planned on denying my claim, and that is why they never inspected the package. FedEx is a SCAM!!! Do NOT use them!!!
So I contacted an attorney who has a website stating that FedEx won't pay any claims, and learned even more about their SCAM. It was not worth my time nor money to hire an attorney, just like it was not worth my time nor money to use FedEx. FedEx is A HUGE WASTE of money and time!!!!
DO NOT USE FedEx!!! They are TERRIBLE, they will DAMAGE your package and will WASTE YOUR TIME, and they will not pay your claim. AVOID FedEx !!!
I find that the USPS is MUCH BETTER. They are nicer, helpful, more careful with your packages, and if something is lost or damaged, they will pay your claim.
