- Report: #1529900
Complaint Review: fAY sERVICING - Chicago Illinois
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Author Not Confirmed
Why?
fAY sERVICING
425 SFinanical Place Suite 2000 Chicago, 60605 Illinois, United States
Phone:
1-800-4957166
Web:
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fAY sERVICING Greenwhich Revolving Trust, Wilmington Savings Fund Society , FSB AKA Fay Servicing Kept adding fees to a mortgage and refused to work with an heir on mortgage of orgional loan of aproximate 28,2866 and when I as heir sold the property they kept adding fees and changing payoff amounts until the payoff was almost the orgional loan amount after almost 16 years of payments and refused payments just so they could add extra fees Chicago Illinois
Fay Servicing,kept adding fees to a mortgage and refused to work with an heir on mortgage of orgional loan of aproximate 28,286 dollars and when I as heir sold the property they kept adding fees and changing payoff amounts until the payoff was almost the orgional loan amount after almost 16 years of payments and refused payments just so they could add extra fees. Force placed insurance on multiple occasions even after I obtained property insurance, then took over my insurance after asking me by letter to obtain insurance . then my insurance sent me my payment back then canceled . Fay servicing put a whole year of forced insurance on property and billed into negative escrow multiple times within serval months,just to create fees so no payments would apply to principle , They even refused to protect the property from storm damage with their forced insurance to protect the deweling and let it deteoriate/uninhabitable to were the property value drastically decreased. Their charging the consumer for the forced insurance but wont use it. in my opinion this is fraud on Fay Servicing to collect insurance monies and not use them when needed. They also refused complete payment history to heir on mortgage from orgional loan date saying they dont know what has been paid on mortgage and dont have the information. IF they bought the mortgage they have it!!!
A person just doesnt pay on a mortgage for 15 plus years for the balance to be almost the orgional loan amount. Fay Servicing would refuse to speak with me as heir and new owner of property just to create extra fees .Fay servicing said they couldnt talk to me as heir even with all legal noterized documents and even the deed in my name. they would contact me multiple times in one day by phone and verify my information just to say we cannot discus the account with you. This in my opinion is wrongdoing and skimming money from people by bogus charges. When I sold the property to sale the small estate and Fay Servicing found out I was selling they sent out multiple differnt payoffs. but the title company said they had to go with the larger payoff
A payoff just doesnt change serval thousand dollars in a couple months. Fay servicing also would not stick to orgional loan contract and kept changing payment to increase fees etc
The staff is extremly rude when calling and will give difernt answers on the same topic and when you draw it to their attention they hang up on you.
I feel like I have been drastically Scammed by Fay servicing as well as family members.
Somethig needs to be done with this company and our goverment agencies need to get involved as well as investigative consumer reporters. ENOUGH IS ENOUGH with FAY SERVICING
