- Report: #1511714
Complaint Review: Fashionphile - carlsbad california
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Author Confirmed
Why?
Fashionphile
6359 Paseo Del Lago carlsbad, 92011 california, United States
Phone:
1 844 619 8902
Web:
fashionphile.com
Categories:
Business Rating:
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Fashionphile will not process buyout payment carlsbad california
I purchased a bag from them a while back. They sent me an email stating they will buy the bag back for 75% of what I paid them for it. This is their buyback program. I accepted their offer and sent the bag back to them via UPS. They received the bag on August 12, 2021. I have yet to receive my payment. Their normal processing time is 2-4 days.
Since I have sent them the bag they keep changing their processing times on the website and they are not answering calls or emails. I filed a complaint with the BBB, and they responded that they would process my payment soon but still have not. I just want someone to help me get my money. At this point I feel that this is theft. Thanks
