- Report: #1484515
Complaint Review: Fanatics.com - Jacksonville FL
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Author Not Confirmed
Why?
Fanatics.com
5245 Commonwealth Ave. Jacksonville, 32254 FL, United States
Phone:
877-833-7397
Web:
fanatics.com
Categories:
Business Rating:
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Fanatics.com They refused to accept return on a sweatshirt Jacksonville FL
I had purchased a sweatshirt from their site on 8/15/19. I did not get an email confirmation, but the product came. It was too big for my husband, so we decided to return. I started the online return, and it came back and said that I couldn't return it because it was either final sale or customized or field wear.
I tried calling them, but he hold time is ridiculous - I was on hold for 25 minutes and gave up then on hold for 10 minutes then gave up. How am I supposed to know why it was rejected if no one speaks to me? They have a lousy customer service process there.
