- Report: #1490139
Complaint Review: FACTORY OUTLET STORE -
Reported By:
Karen -
Pottsboro, Texas, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
FACTORY OUTLET STORE
United States
Web:
factoryoutletstore.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
FACTORY OUTLET STORE factoryoutletstore.com Sold me a refurbished (Blue tooth Device) that does not work, refused to refund, will only exchange for a fourth, non-working product if I pay to ship it back.
Do not patronize this company. Everything said in the 33 complaints I have read thus far, is true. They sold me a refurbished blue tooth device (I knew it was refurbished, but I was assured I could get a refund if I returned it within 30 days, which I did) but they exchanged it - so I lost the 30-day refund.
Now, they refuse to refund & refuse to send a "working" product - it's been returned to me 3 times non-working & now they want me to pay for return shipping - for a non working product - that they admit will not work and admit that they will not refund for.
Paying for the item with a credit card - puts that in the "Deceptive goods & services" area for the government - so, I filed a complaint with the FTC, also with PAY PAL and will now file a complaint with the credit card company.
Fair Warning Folks ! Forewarned is Forearmed ! Avoid Factory Outlet Store like the plague that it is !!
