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  • Report:  #1509157

Complaint Review: Exterior Window & Siding Consultants - Glencoe Illinois

Reported By:
John - Chicago, Illinois , United States
Submitted:
Updated:

Exterior Window & Siding Consultants
666 Vernon Ave Glencoe, 60023 Illinois, United States
Phone:
847-650-8501
Web:
Exteriorwindowsandsiding.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I signed a contract in July 2020 for new replacement vinyl window, capping the wood and covering up some blocked windows.  We previously had worked with James (Jim) Johnsen when he worked for Siding-1 Windows-1 exteriors.  Since we had a good experience with the first round of windows in my building, I decided to have other windows replaced.  He said he had his own company but was still using the same installation crew.  

My son also decided to have some windows replaced, so we both signed contracts with James Johnsen.  At first he said delays were due to the factory closing fir a few weeks due to Covid, then winter hit and it was too cold, then he lost the window measurements, then the factory was trying to locate the windows, then promised my son the installers would call to schedule installation.  We have been waiting but James just keeps texting every few weeks with other excuses and apologies, but never delivers on the promise to finish the job.

He is now doing business under the names of Exterior Consultants Enterprise Inc. & also under the name Exterior Consultants, Inc. My son & I are now going to have to file a complaint in small claims court and hope to stop him from doing this to others.  Don't give this computer any money, unless they have completed the job 100%.



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