- Report: #1487418
Complaint Review: etags LLC - Thousand Oaks California
Reported By:
James O'Dell -
Palm Bay, Florida, United States
Submitted:
Updated:
-
Author Confirmed
Why?
etags LLC
1842 Calle Peteluma Thousand Oaks, 91360 California, United States
Phone:
888-633-5332
Web:
etags.com
Categories:
Business Rating:
(0)
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etags LLC Switched online auto registration process from proper state site to their website then added unnecessary additional fees to regular cost. Failed to cancel procedure when requested even after sending confirmation of candelation. Thousand Oaks California
On 11/04/2019 I logged onto my local Florida county tax collectors website & proceeded to renew the registration on 5 vehicle / trailer plates. Somehow without my knowledge or consent, in the process my request was transfered to etags LLC, an independent entity, who then proceeded to complete the registrations adding excessive & unnecessary fees to the normal cost.
On 11/05/2019 I received several emails confirming the transactions to which I replied that they should be canceled & cancellation confirmation email was returned. As it was after their listed business hours I called the next morning at 9 am to confirm cancellation & was informed the registration stickers has already been sent.
I called the local tax collectors office & was told this scam has been going on for a while with numerous complaints from citizens. They suggested I stop credit card payment & notify the attorney general, which I did. I went to Ripoff.com & noticed numerous other individuals have also complained about this scam.
1 Updates & Rebuttals
Momo
United StatesSame Old Lack Of COMMON SENSE!
#2Consumer Comment
Fri, November 08, 2019
Within 10 seconds of going to their website, I saw with my own eyes the statement they were NOT affiliated with ANY government body. It is there in PLAIN ENGLISH and visible whether you were "switched" to them or if you voluntarily went there. What in the he@$ is wrong with you people???
