- Report: #1507011
Complaint Review: Esupplements.com -
Reported By:
Alan -
Post Falls, Idaho, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Esupplements.com
United States
Web:
Esupplements.com
Categories:
Business Rating:
(0)
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Esupplements.com no product, no refund, no communication
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19 Feb ordered 4 supplements (pills) from Walmart, coming from 4 different sub-merchants.
Early March I received 3 of these without problem, but order from Esupplements never came.
Tracking indicates it was returned to sender on 25 Feb owing to an address problem. (I’m sure they would say it was my fault for giving them my address incorrectly, but the fact that the other 3 were received disproves this.)
15 Mar I emailed Esupplements asking for a replacement or refund—their choice. They blew this off.
19 Mar I went to Walmart and asked for a refund. A supervisor said I had to ring 1-800-walmart.
22 Mar I rang 1-800-walmart, and a Hindu submitted a request for a refund.
23 Mar suddenly Esupplements wrote me. Imagine that. They asked whether I wanted a refund or replacement. I responded asking for a refund. 2nd time this merchant blew off a message from me.
30 Mar I went to Walmart a 2nd time to asked for a refund. Same supervisor attempted to ring a number. No one answered, so she gave me a different number to ring.
2 Apr I sent a 2nd reply to the Esupplements email, asking for a refund again. 3rd time this merchant blew off a message from me.
8 Apr I rang the number the Walmart supervisor gave me. It turned out to be a wrong number, for an old woman somewhere in Utah who thought I was a Walmart employee.
12 Apr I rang my credit card to register a dispute, and get the charge to Esupplements reversed.
