- Report: #1489010
Complaint Review: Equinox - Pleasant Grove Utah
Reported By:
Ronald -
Rochester, New Hampshire, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Equinox
PO Box 1079 Pleasant Grove, 64062 Utah, United States
Phone:
1 800 972 9512
Web:
N/A
Categories:
Business Rating:
(0)
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Equinox Sean Pratt World of Vitamins Equinox Nutraceuticals Received an unrequested bottle of Smart Cleanse. Credit card was charged 68.90. Pleasant Grove Utah
Purchased Keto from them on 11/08/19. Did not agree to anything further. Received a bottle of Smart Cleanse in the mail today that I had not requested. Found a charge for $68.90 on my credit card. Called and spoke to someone very hard to understand and explained to them the situation.
I was told that I had agreed to a subscription to continue. Told the person there was no such thing on their advertisement and that I wanted my credit card credited. First said they would give me 25% and I said no. Then 75%.
I then very forcfully told them I would only accept 100% as I did not order. He agreed to that but time will tell if that happens. Notified my credit card holder and asked for a hold on the acoount and a new account number. Also filed a graud report.
