- Report: #1480373
Complaint Review: EQUINOX FITNESS CLUB GREENWICH AVENUE - New York New York
Reported By:
Christopher -
New York, New York, United States
Submitted:
Updated:
-
Author Confirmed
Why?
EQUINOX FITNESS CLUB GREENWICH AVENUE
97 Greenwich Avenue New York, 10014 New York, United States
Phone:
2126200103
Web:
https://www.equinox.com/clubs/new-york/downtown/greenwichave
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
EQUINOX FITNESS CLUB GREENWICH AVENUE Equinox DISCRIMINATED AND "STRIKED" ME FROM USING THE GYM New York New York
This gym has a policy of issuing "strikes" to members who do not check in on time. After three strikes, they refuse to let you take classes. I have a disability which sometimes prevents me from making it to the gym at the last minute. Intead of understanding that I have a disability and making an exception, they have stricken me from taking classes and refused to remove the strikes until I got someone at another location to do so.
I would like a refund of at least $250 (one month's membership fee) at the very least. Claims have already been filed with the ADA, BBB, and other organizations. Do yourself a favor and save your money: stay away from this gym! I have been a member for 17 years and never imagined I would be treated this way. Needless to say, I am changing gyms as soon as possible.
