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  • Report:  #1488734

Complaint Review: empire today flooring - Odenton maryland

Reported By:
Joseph - Lebanon, PA, United States
Submitted:
Updated:

empire today flooring
1879 Lamonte Ave. Odenton, 21113 maryland, United States
Phone:
(877) 588-5217
Web:
empiretoday.com
Tell us has your experience with this business or person been good? What's this?

Empire Today installed new laminate in entire house except master bedroom, new carpet in there. After they finished the 1st day (about half done) they left DUST everywhere! They were sawing the laminate in my home! 

The furniture was all over & I couldn't even walk in the home. Next time I told installer about dust & he did not care. He hardly spoke english! After 3 days, they came back & finished & left DUST EVERYWHERE, including the garage!

It took me 2 days to clean all the dust off of EVERYTHING I own!! I;m still cleaning all my equipment in garage !Luckily, I covered my computer. Also, they stole my painter's tape, 2 rolls & car wax from garage, as well as expensive window cleaner.

Empire today is terrible, installers had no respect for my property & they over-charged me! I had agreed to $6500 & I was charged $7600.

DO YOURSELF A FAVOR & STAY CLEAR OF "EMPIRE TODAY"!!! I tried calling & it is a joke, so I'm stuck cleaning home & garage for 3 days & counting!!

 



1 Updates & Rebuttals

CustomerSupport

Northlake,
United States
Empire Today, LLC.

#2UPDATE Employee

Mon, December 09, 2019

Dear Joseph, we take your concerns seriously and would like to further discuss your experience. Unfortunetely, we're unable to locate your order with the information provided.

Please email us at [email protected] with both your contact and account information. Be sure to refer to this review in the body of your email. We look forward to further assisting you. 

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