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  • Report:  #1530145

Complaint Review: eby collision - goshen in

Reported By:
cory - Cromwell, United States
Submitted:
Updated:

eby collision
2714 elkhart rd goshen in goshen, 46526 in, United States
Phone:
574-533-3673
Web:
https://www.ebyford.com/eby-ford-collision-center.htm
Categories:
Tell us has your experience with this business or person been good? What's this?

Went in to get an estimate on damage from deer strike on my 21 Lincoln Aviatior Grand touring black label.  I needed to get an estimate for insurance company.  While there also discussed the possibility of fixing a small ding on door as well as side glass.  I was told I would get an estimate for those repairs separately.  He had me sign a dark red form hard to read with black lettering as I asked for the additional estimate.  His response "sure if you can sign this we will get that to you".  Turns out it was a form instruction insurance to cut check directly to Eby Collision.  I have found a shop much closer than Eby an hour away.  Also looks like I may have to pay this out of pocket and go after insurance separately.  I am finding parts about 30% less than Eby Collision prices.  Also finding that there are many parts not damaged but are on the estimate.  I believe it is clear what business practice they follow.  Eby Collision is holding the estimate hostage until I pay for the side window glass which has nothing to do with the separate insurance claim.  BE VERY AWARE OF THIS BODY SHOPS BUSINESS PRACTICE



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