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  • Report:  #1507746

Complaint Review: Ebay - San Jose California

Reported By:
James - Blanca, United States
Submitted:
Updated:

Ebay
2145 Hamilton Ave San Jose, 95125 California, United States
Phone:
(800) 322-9266
Web:
www.ebay.com
Categories:
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I purchased a Canon EF telephoto lens on Ebay. The day after the funds were taken from my bank account, Ebay removed the Item, stating that the seller's account was in question.

I followed Ebay's proceedure towards getting a refund, But because Ebay removed the item there was no longer a record of my purchase, And I can'tcontact the seller because Ebay removed the item.

Ebay will Not respond to emails, Online complaints and their toll free number is a joke with two options. Option 1: "If you need help, Go to the Help section on our website." Option 2: "Send legal documents to our FAX number...."

I have screenshots of every step I have tried to get a refund But Ebay is uncooperative.



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