• Report:  #1522818

Complaint Review: eBay - San Jose California

Reported By:
Iamamarica - Town in Tennesse, TN, United States

2025 Hamilton Avenue San Jose, 95125 California, United States
(408) 376-7400
Tell us has your experience with this business or person been good? What's this?

We sold a product on eBay to a private party (eBay customer).

We paid for signature and full coverage insurance. We  delivered the order to the Post Office. We

bought the shipping label through eBay services. We delivered the package to the Post Office. The

Post Office does not give receipts on shipping packages that have labels not printed in their

location. The package has been lost in shipping. The buyer wants a refund since they did not get

their order. eBay is insisting we give the buyer a refund BUT eBay has denied our claim for the  

insurance for the lost package. This is not the first time eBay has done such wrong things to us as

sellers . They still are profiting from the order, but we are being defrauded by eBay in this

action. They are destroying our incentive to even sell on their site. We paid for the service, the

insurance, delivered the item to the Post Office, and did our part in tracking, following up on the

order and everything. eBay is literally stealing from us, defrauding us, and engaging in deceptive

business practices. This is not the first time eBay has made erroneous decisions regarding our sales and customer relations. We are not the only sellers suffering from eBay's deceptive business practices.

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