- Report: #1490550
Complaint Review: Drizly.com - NC
-
Author Confirmed
Why?
Drizly.com
NC, United States
Web:
drizly.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Drizly.com False, deceptive advertising, unethical business practices drizly.com unfair, unethical, false, deceptive business practices, refuses to give money back for being late NC
The online wine delivery concept is a bad idea for a number of reasons, including the unreliability of third-party vendors to delivery according to the company's mission statement.
Drizly.com and Cory Rellas make several claims on the company website as to quality assurance and customer service. However, I know first-hand that this is a bunch of bull. In fact, the website is a lie. While I do not order wine online, I did so during an out of town visit. I ordered one bottle of wine and provided payment. But, after more than an hour, the order was late.
In keeping with the company's so-called strong value system to "figure it out" and to "get to the truth", I requested a refund through my bank which was rejected. Apparently, Drizly customer service and Mr. Rellas are not on the same page and false information was communicated to my banking institution. Now, I cannot get my money back for a problem that drizly.com caused.
Here is your warning before using this online delivery company to buy a bottle of wine. The good news is that with its current business practices, drizly.com with their dumb name and lily white staff will be defunct, soon.
