First, I was told they don't debit your checking account or credit card unless they ship the contacts. LIE #1. I asked them (3) times and they said they "would not." Then, I sent them my Rx and I got an email saying, "You are confirmed, order is on it's way." Then, I rec'd another email saying, "We need to contact your Dr." LIE #2.
So, I contacted them, asked them to cancel my order. They had already charged me over $200.00 and said it would be "14 days" before it would come off my checking account.
All in all, they are ALL HYPE! You can order contact lens from Walgreens or a million other places. I thought I could trust them since they do so much TV advertising. Don't make the same mistake I did.
Don't trust them for anything! 1-800-Contacts is 1-800-Rip-Off!