- Report: #1490221
Complaint Review: Discovr Bookings / Darren Mathers - Port Adelaide Australian Capital Territory, Australia
Reported By:
SH2020 -
Lahaina, Hawaii, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Discovr Bookings / Darren Mathers
PO Box 3272 Port Port Adelaide, 5015A Australian Capital Territory, Australia, Australia
Phone:
+61 473 430 767
Web:
https://discovrbookings.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Discovr Bookings / Darren Mathers Stealing money Port Adelaide Australian Capital Territory, Australia
Report Attachments
On September 5.2019 we have been billed by a company Discovr Bookings after many emails and phone conversations with the owner Darren Mathers (owner of Discovr Bookings) $2,249.00 for an SEO promotion and promotion of our activities and tours on Discovr Bookings website.
A few days later, we find out we have been also charged $49 for a bank transfer fee which we never agreed with. After several weeks of no actions from Discovr Bookings, we have been informed we missed an activation date and they didn't do anything because of that. Because we have never been contacted by them to activate anything (we don't even have any idea what to activate and why), we asked them for a refund.
The owner Darren Mathers told us he will handle it and after a few days later when we received nothing we asked him again and he played the same game again, saying he is not handling this, but he will take care of it. Make the story short, we periodically asked for the refund, he is not responding anymore and we never received any refund from them.
They took and keeping our money for no reason and they're unresponsive since than. We would like to get our money back all together with a bank transfer fee we never agreed with.
