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  • Report:  #1502045

Complaint Review: Discover -

Reported By:
Brent - Boise, United States
Submitted:
Updated:

Discover
United States
Phone:
1-800-347-2683
Web:
Discover.com
Tell us has your experience with this business or person been good? What's this?

Amazon authorized the return of a defective frying pan and had it picked up by UPS. Amazon's own website shows the item was picked up. Product was delivered to Amazon and proof of delivery provided by UPS. Amazon continues to deny receiving the item and refuses to credit my card. 

I disputed the charge through Discover Card and provided them with the UPS proof of delivery also. After several months of investigation this unauthorized charge continues to reappear on my card. Discover is allowing Amazon to steal $58.19 from me.

I advise against buying anything online that cannot be returned in person. I also advise against using Discover card for any online puchases at all.



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