- Report: #1514433
Complaint Review: Discount Tire - Bend Oregon
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Author Confirmed
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Discount Tire
63553 N Hwy 97 Bend, 97701 Oregon, United States
Phone:
(541) 617-0156
Web:
https://www.discounttire.com/
Categories:
Business Rating:
(1)
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Discount Tire Employees stripped multiple lug nuts and left lug nuts loose. Looking for similar people to file a class action lawsuit. Bend Oregon
Report Attachments
I brought my car into Discount Tire to have all four tires replaced. After dropping the car off, I received a call that they were having trouble getting my lug nuts off. I told them they shouldn't have any problems as I had taken the lug nuts off on all of the tires during the prior weeks since I had spent the prior four weekends at DIYCave in Bend, Oregon replacing the suspension on all four corners. Each time I used the garage at DIYCave, I had taken all four wheels off without issue. So, prior to going to Discount Tire, the lug nuts on all wheels had been removed and replaced several times without issue.
I received a second call that three of my lug nuts had been stripped by the Discount Tire staff, and the front wheel had a lug nut that they weren't able to tighten back down. They gave me my car back with several lug nuts that are stripped and can't be tightened back to spec. And this was how I had to drive my car from Discount Tire. This is dangerous and unacceptable.
Discount Tire responded to my BBB complaint by phone and stated they would reimburse me for their employees' errors, however they have not responded to follow-up emails or calls requesting reimbursement for the dangerous acts of their employees.
