- Report: #1517766
Complaint Review: Crypto - Providence Rhode Island
Reported By:
Douglas Pratt -
Providence , Rhode Island , United States
Submitted:
Updated:
-
Author Confirmed
Why?
Crypto
300 Smithfield Road Providence, 02904 Rhode Island, United States
Web:
CrypTo.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Crypto.com I’ve been scammed 3 times on other exchanges— this makes 4. On December 18, 2021, all my assets were sold, converted to Solana, and then transferred to another account. They left me with six dollars and change. Providence Rhode Island
I signed up with Crypto.com last May. I’ve been scammed 3 times on other exchanges— this makes 4. All of my assets were sold, converted to Solana, and then transferred to another account. They left me with six dollars and change. This company was listed on the New York Stock Exchange in early 2021, so I figured they would be offering a safe and secure trading platform.
The company has no telephone support. What they call customer service is text chat only, often with a long wait to get through. It appears that this company is using bots, not actual people in their "customer, no service” department. It babbled nonsense, and keeps asking me for a referral code. I never had one. It also asks me to take a selfie photo with a sheet of paper, with the date written legibly, along with my name.
I’ve done this dozens of times— the system constantly rejects my selfie, and I end up doing it over and over again. Each submission is rejected summarily, citing any of many stupid reasons why. This company doesn’t have a telephone number, or an office address in the United States
