- Report: #1482005
Complaint Review: Classic Plumbing Systems - Mahomet Illinois
Reported By:
Roger Bret -
Laguna Niguel, California, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Classic Plumbing Systems
2012D Tincup Road Mahomet, 61853 Illinois, United States
Phone:
217 586 7473
Web:
http://classicplumbinginc.com/
Categories:
Business Rating:
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Classic Plumbing Systems Overcharge on materials Mahomet Illinois
I have rental property in Mahomet Illinois, there was a problem with a leaky pipe and spicket. My renter suggested a local business Classic Plumbing in Mahomet, Illinois. I called and told them of the problem and it needed to be fixed.
My mistake was not asking for a repair estimate FIRST. I just said it needed to be fixed and to go do it. They did the job, work was done properly, (just needed a couple of unions and a valve replaced) but the bill was considerably more that I thought it should have been.
Turns out when I checked out the prices of the parts used I found that the retail price of all parts if bought at the LOCAL RETAIL hardware store in Mahomet with RETAIL prices, would have been $39. Classic Plumbing charged me $94.00 for the same parts! That's 235% markup on materials. I think that's defined with the term "Rip-off"!
They're labor rate is $90 per hr. which is commensurate with the area businesses so I have no problem with that. I guess I learned a lesson which is: "Don't expect everyone to be as honest and fair as you are when hiring them over the phone"!
I left them a voice mail message to call me...they never did. I told their management in a letter that I would give them a 20% markup on matl's and sent them a check in payment for that job. You'd think they would call me to discuss it, they never did.
They just sent me a bill back with NO REFERRENCE to my letter regarding the exorbitant charge for materials, saying I still owed $37 as if they never got my letter at all. I obviously won't be using them ever again and the blog I put out on my 4 different "Rip-off Reports" will be a copy of this review.
