- Report: #1491845
Complaint Review: Cilidress -
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Cilidress
United States
Web:
https://www.cilidress.com/
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Cilidress cilidress.com Not what I ordered and not responsive to requests for resolution (money back)
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Ordered 2 dresses, their shipping was two months later than what was promised (by paying extra). The first dress arrived and it was not one of the 2 dresses I ordered. It was a short red number, where I ordered two long flowing grey and blue dresses.
I reached out via their email and they offered me a 5$ credit. I refused and demanded what I ordered. A week later I received the second dress. It was closer to what I ordered, but really low quality. It was missing the outer covering (two parts, the inner dress, and a floor-length cover jacket) and the flower pattern was printed on, not embroidered as the website claimed.
I sent them a new email with images and demanded my money back. I received an auto-response that they were on holiday for a week. About 5 days after their holiday I emailed them again, with no response and again today 2/18/2020. This is definitely a scam and they need to be shut down.
