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  • Report:  #1481043

Complaint Review: CHOICE HOME WARRANTY - Edison New Jersey

Reported By:
Alyssa - Blue Springs, Missouri, United States
Submitted:
Updated:

CHOICE HOME WARRANTY
1090 King Georges Post Road Edison, 08837 New Jersey, United States
Phone:
8482371400
Web:
choicehomewarranty.com
Tell us has your experience with this business or person been good? What's this?

90 degrees, 2 babies in my house and no air conditioning. I called the home warranty company promptly. They gave me the run-around, despite me and the technician explaining the situation. They made the technician hang around and wait. And then THEY LEFT FOR THE NIGHT. I called and explained the situation and was then put on hold for 20+ minutes. So, I had to pay out of pocket for refrigerant to cool the house - even though the technician told them there is a leak and the coil needs to be replaced. All they had to do was authorize the work, but they gave us the runaround, even though I told them I had 2 babies in the house.



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