- Report: #1514605
Complaint Review: CADILLAC OF NEW ORLEANS - metaire louisiana
Reported By:
JLB -
NEW ORLEANS , louisiana, United States
Submitted:
Updated:
-
Author Confirmed
Why?
CADILLAC OF NEW ORLEANS
3100 lime st metaire, 70006-5310 louisiana, United States
Phone:
504-885-3000
Web:
https://www.neworleanscadillac.com/
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
CADILLAC OF NEW ORLEANS Cadillac of metaire, cadillac Fraudulent repair, car warranty theft, extortion, DO NOT USE or have warranty work or buy from CADILLAC OF NEW ORLEANS metaire louisiana
BE WARNED AND STAY CLEAR. CADILLAC OF NEW ORLEANS IN METAIRE LA IS FALSELY CLAIMING AUTO WARRANTIES ON NEW CADILLACS AND EXTENDED WARRANTY ITEMS ARE NOT COVERED.
SYSTEMATICALLY THEY ARE OVER CHARGING AND FALSELY CLAIMING THE EXTENDED AND AUTO WARRANTY OF CADILLAC IS NOT COVERING REPAIRS SPECIFICALLY NOTED IN CONTRACT. UPON CATCHING THIS CONTINUAL PRACTICE WE BROUGHT IT TO LIGHT TO MANAGMENT AND SENIOR SERVICE ADVISORS... THEY REFUSED TO HONOR THE CADILLAC WARRANTY WE PAID EXTRA ON, WITH EVER ELVOLVING CLAIMS OF WHY.
WE THEN SPECIFICALLY NOTED AND REFUSED FOR WORK TO BE COMPELTED AND WANTED TO TAKE IT UP WITH CADILLAC CORPORATE...AGAINST DIRECTION THEIR SERVICE ADVISOR PERFORMED AND OVER CHARGED FOR MUTLIPLE REPAIRS QUADROOPLING COSTS.
WHO THEN FAILED TO REPAIR ALL DAMAGES, REFUSED TO RETURN CARS, HAD OUR CHILDREN WAITING TO BE PICKED UP FOR OVER 5 HOURS AND FAILED TO SHOW. ALLEGEDLY THEIR "NEW DRIVER" THAT PICKS UP AND RETURNS CLIENTS HAS NO GPS ON HIS CELL AND ISNT ABLE TO USE GPS IN HIS SERVICE TRANSPORT CAR.
TO MAKE MATTERS WORSE THEY HAVE REFUSED OVER PHONE PAYMENT, ON LINE AND WANT CASH ONLY PAYMENTS. REFUSING TO RETURN CAR AND REMOVE PARTS AND REPAIRS WE DIDNT AUTHORIZE.
STEER CLEAR AND USE ANOTHER DEALER OR MECHANIC
