- Report: #1529418
Complaint Review: Birchbox - New York New York
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Author Not Confirmed
Why?
Birchbox
28 E 28th St. New York, 10016 New York, United States
Web:
https://www.birchbox.com/
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Birchbox is a bunch of thieves! New York New York
My wife had a Birchbox account several years ago. Now, after almost a year since she cancelled the service, Birchbox took it upon themselves to reopen the account and took $222.00 from our checking account! I called their "customer service" number repeatedly, but always get a busy signal or a dead line. I finally got someone in their chat service to talk to me. I was told that "the company changed hands last fall and they were redoing the customer accounts". Funny that her account that had been closed for over a year was repoened. This bunch of theives is not to be trusted. I am now fighting for a refund and had to get a new debit card to stop them stealing any more money from us.
