- Report: #1505454
Complaint Review: bikesonline.com - Petaluma California
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Author Confirmed
Why?
bikesonline.com
1450 Technology Lane, Suite 100 Petaluma, 94954 California, United States
Phone:
1-(650)-272-3778
Web:
www.bikesonline.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
bikesonline.com Bikes Online Polygon Polygon Bikes Polygon Siskiu Hidden fees with their fake 14-day "Free" Return policy Petaluma California
1: Bike took 3 months to arrive with no updates throughout the process
2: Bike came in the INCORRECT size
3: Bike was only taken out for inspection and was repackaged exactly the same way it came after discovering the bike was labeled with the incorrect size.
4: BikesOnline receives the bike and charges me $65 for damages due to "improper" packaging. The bike was packaged exactly how it came.
5: BikesOnline refuses to honor their "Free 14-day Returns" policy.
Avoid BikesOnline at all costs. The frame for their Polygon bikes are very subpar and this company should be avoided at all costs. The whole process was, and continues to be, a nightmare!
