- Report: #1480626
Complaint Review: autohistoryusa.com - Montgomery Alabama
Reported By:
Daniel -
Palm Coast, Florida, United States
Submitted:
Updated:
-
Author Confirmed
Why?
autohistoryusa.com
8400 Marsh Pointe Dr, Montgomery, 36117 Alabama, United States
Phone:
1-888-986-8443
Web:
http://www.autohistoryusa.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
autohistoryusa.com I did 1 VIN search as advertised for 1 dollar, and was billed on my card for $18.95 the next day. Montgomery Alabama
I checked the box for 1 report for a dollar not 3 months for 18.95 a month. They offered to close my account and not charge my account going forward but never offered to refund the other $17.95.
There terms and conditions section says: Item 13: 13.RESERVED RIGHTS FOR AUTOHISTORYUSA.COM FEES Offer Details: 1) Receive a single report for $1.00. This is a one-time fee, for a single report. Our customer service phone is 1-888-986-8443.
1 Updates & Rebuttals
Karmen
Montgomery,Alabama,
United States
Contact Us For A Full Refund
#2UPDATE Employee
Tue, June 25, 2019
Hello Daniel,
I apologize for the experience you had. We do offer a full refund for any of our customers that are not happy with their purchase. Simply contact our customer service team or email me directly at [email protected] and this will be taken care of immediately for you.
Best Regards,
Karmen
