• Report:  #1509234

Complaint Review: AT&T Wireless St Louis MO - St Louis Mo

Reported By:
Anonymous - St Louis , Mo, United States

AT&T Wireless St Louis MO
6411 Chippewa St St Louis, 63109 Mo, United States
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 At 6411 Chippewa St. St Louis MO: Recently I cancelled a new contract at 13day grace period, because of poor Customer Service, daily front Camera Hacking, no Firewall on the new Galaxy, recycled phone number, etc. Britney accepted the Galaxy, but refused to cancel service. Britney told me to cancel the service by calling a OUTSOURCED 1-877-710-9276 "customer loyalty" where I spoke to a female named Reg Lastimosa. Lastimosa is in the Philippines, spoke menu English, threatened to charge me a 30 day fee (again, the phone was returned within 13 days) and pretended to not hear me clearly.

    AT&T refused to cancel my service and the Outsourcing tried to strongarm me.


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