- Report: #1529059
Complaint Review: Assurance Wireless - New Jersey
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Author Not Confirmed
Why?
Assurance Wireless
New Jersey, United States
Phone:
1-888-321-5880
Web:
www.Assurancewireless.com
Categories:
Business Rating:
(2)
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Assurance Wireless Now Charges for Shipping Free Phones New Jersey
They don't tell customers they are required to pay $20 to shipp out a Free replacement phone. This company is run by T-Mobile and this is supposed to be a paid for service by the Life Line ACP program. This is completely insane they charge $20 for Shipping a phone that has already been refurbished. The phones also shipp from Colombia usually. This used to be a reasonable company. They will offer a one time courtesy fee waived. This is complete rippoff that a government funded company will charge outrageous fees to shipp out a used phone. Times are tough for consumers with all the price gouging going on with inflation. They should make all phones free no matter how many replacements requested.
